Shipping policy

SHIPPING & DELIVERY POLICY

Local Delivery
We hand-deliver fresh arrangements within San Francisco. We don’t ship flowers through the mail, so they reach you as fresh as the day they were made.

Delivery Fees and Times
Delivery fees are calculated at checkout based on your address. Our delivery days and times vary, so we’ll confirm your delivery date and time window with you after you place your order. If anything changes or delays your delivery, we’ll contact you right away.

Pickup
Local pickup is available at Mission Blue Coffee & Gifts. We’ll send you pickup instructions after you place your order and let you know when your flowers are ready.

When No One Is Home
If the recipient isn’t available, we’ll leave the arrangement in a safe, shaded spot when possible, or contact you to reschedule. Redelivery may include an extra fee. We can’t be responsible for flowers left unattended after a successful delivery.

Incorrect Addresses
Please double-check the recipient’s address and phone number. Orders that can’t be delivered because of an incorrect address may need a redelivery fee and aren’t eligible for a refund.

Weddings and Events
We’re happy to bring your wedding and event florals beyond San Francisco. Delivery outside the city includes an additional travel fee, which will be listed in your proposal. Delivery, setup, and breakdown details are outlined in your proposal or contract.